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Air France Cancellation Policy

How to Cancel your Air France Flight & Request a Refund?

Air France offers flexibility to cancel a flight ticket to its passengers. Therefore, one can easily cancel their ticket if any unpredictable situation occurs. However, understanding the Air France cancellation policy in advance is crucial. The policy further helps you analyse different scenarios when you can revoke a flight ticket for a fee or without a fee.

Additionally, it includes situations when you can get a refund from the airline and when not. So, have you booked your ticket with Air France but not sure about travel? Then, use the below information to understand the right time to revoke a flight.

What is Air France Cancellation Policy?

Cancellation policy of Air France includes the rules of the airline that every passenger should adhere to.These rules can differ with the ticket type, destination and point of cancellation. Therefore, you must understand the key highlights of the airline policy before you proceed with the process. 

Types of Tickets

Economy Class: Most often, buying Economy Class tickets on Air France has more restrictions. Some of them are following:

  • Economy Class are non-refundable after the 24-hour risk-free period.
  • However, the airline may issue a refund when airline cancels the flight and schedule changes. 

Premium Economy Class: With Premium Economy Class brings more freedom. Therefore, the airline may provide refund on some premium economy tickets if fare conditions allow. 

Business Class: Passengers can enhance their travel experience by buying a Business Class ticket. Additionally, it provides the following flexibility:

  • Passengers get flexibility to cancel their tickets.
  • Further, the airline may charge a lesser to no fee depending on the fare conditions.
  • One can expect a full or partial refund from the airline. 

First Class: Usually, Air France provides free cancellation on these tickets. However, you may need to pay minimal charges in some circumstances. 

Cancellation Terms 

Air France 24-hour cancellation policy: Air France provides free cancellation till 24 hours of booking and 7 days before departure. 

After 24 hours of Booking: Air France charges a fee depending on fare condition of the ticket purchased. Additionally, the airline does not provide refunds for non-refundable tickets except in some circumstances.

Extraordinary Circumstances: Air France may provide freedom to cancel a ticket for a full refund in particular circumstances:

  • Natural disasters
  • Political instability
  • Medical emergency, etc.

Air France Award Ticket Cancellation Policy

As per this policy, passengers can cancel an award ticket for a fee. The charges depend on the particular fare conditions and Flying Blue membership level. Further, the airline provides the refund in the Flying Blue Miles that will reflect in the account. However, it is necessary to cancel a ticket before the flight departs. Therefore, checking particular fare conditions is important.

Does Air France Have a 24-Hour Cancellation Policy?

Yes. Air France does have a 24-hour cancellation Policy. Under that, passengers can revoke their ticket for a full refund till 24 hours of reservation. Remember that a minimum of 7 days should be left for departure. This rule applies to all fare types. However, cancellation beyond 24-hour period can result in payment of a cancellation fee.

How to Cancel Air France Flight Online?

Air France provides several ways to cancel a ticket on Air France. Therefore, you can choose any of the following:

Online Method

  • Visit Air France official website.
  • Then, scroll to “My Booking” option.
  • Provide your booking confirmation number and surname.
  • Further, pick the flight that you want to revoke.
  • Tap on “ Cancel the Flight” option.
  • And make payment for the cancellation fee, if applicable.
  • Submit the final request and get the confirmation.

Mobile Application

  • Download and open Air France Mobile App on your device.
  • Then, visit the “My Trips” section.
  • Enter the requested information.
  • Different bookings will display on the screen
  • Select one that you want to cancel.
  • Lastly, complete the cancellation process.

Via Phone Call

  • Dial Air France team at 1 (800) 237-2747
  • Follow the IVR commands
  • Press a key to connect with an agent
  • Further, share your booking reference and personal information.
  • Then, request for cancellation
  • Next, click on agree terms and conditions.

On Reaching the Airport

  • Visit Air France helpdesk to get assistance from an executive.
  • Then, share your booking confirmation number and government-approved ID.
  • Further, ask to cancel the flight
  • And complete the further process.

Is There Any Cancellation Fee to Cancel a Flight Ticket on Air France?

Yes. Air France flight cancellation policy does not ask a fee for revoking a ticket till 24 hours after reservation. After 24 hours, a fee needs to pay. The fee you pay can differ with the fare conditions, travel class or timing of cancellation.

Standard Economy Class

Refundable Ticket: For refundable economy class ticket, the airline can charge a fee between $200 to $300. Therefore, check the condition for your particular ticket.

Non-Refundable ticket: Air France does not allow any refund and keeps the entire ticket amount.

Premium Economy Class

Fully Flexible Premium Economy: The airline does not charge any fee.

Semi-Flexible Premium Economy: Cancellation fees depend on fare conditions during ticket reservation.

For particular fare conditions, you must check the confirmation email during reservation.

Business Class

Refundable Tickets: When you purchase a refundable Business Class ticket such as Business Leisure fare, Air France can charge around $75. However, for Business Flex and Business Abonne fares, you may not need to pay a cancellation fee.

Non Refundable Tickets: In case of non refundable Business Class fares, the airline may issue the travel voucher or flight credit only.

First Class

Refundable Ticket: Air France charges absolutely no fee for First Class fares. Therefore, passengers can expect a full refund on ticket cancellation.

Non-Refundable Ticket: Air France still does not charge a fee. However, the refund will be made in the form of a travel voucher and flight credit.

For cancelling a flight ticket through city ticket office, the airline can charge around $20 and $0 for a fully flexible fare.
Similarly, for changing or canceling a Flying Blue Classic awards ticket.

Can I Cancel My Flight and Get a Refund from Air France?

Yes. Of course! However, you should go through the Air France cancellation refund policy before proceeding with the process: 

Air France Refund Policy Within 24 hours

  • Air France provides a full refund for ticket cancellation within 24 hours of booking, and the flight date is after seven days. 
  • The above condition is applicable to all ticket types.

Flex Fares

  • Passengers get the flexibility to cancel tickets anytime and get the full refund. 
  • However, this condition is valid only when passengers purchase the flex fares. 

Non Refundable Fares

  • Air France provides the travel credit on deduction of cancellation charges, if applicable.  

Refundable Tickets

  • Air France provides partial or full refunds on refundable tickets to the original source of payment. 
  • Further, the amount of refund depends on the ticket type you purchase. 

When Airline Cancels the Flight?

  • AirFrance allows a compensation, when it cancel the flight.
  • Therefore, expect it in the form of cash or travel voucher.

Conclusion

Understanding the Air France cancellation policy can save your potential ticket value. Each ticket type can have its own conditions or fees. Knowing them in advance can help make an informed decision. Whether it is extraordinary circumstances or other issues, Air France offers freedom to meet passengers requirements. Therefore, feel free to contact Air France customer service when you need more help.

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Frequently Asked Questions - FAQs

Does Air France Allow Cancellations?

Yes. Air France offers flexibility to cancel a flight ticket. However, passengers need to check their fare condition.

How Long Air France Travel Vouchers Remain Valid?

Travel vouchers remain valid for one year from the date when refund issue.

Is There any Fee for Canceling Economy Class Tickets?

Yes. Air France can charge between $200 and $300 and refund the remaining amount.

How Long Does It Take to Get the Refund From the Airline?

It can take between seven and 10 working days to process the refund to the original source of payment. The airline may provide you travel voucher or future credit for non refundable tickets wherever applicable.

What if Air France Cancels My Flight?

The airline will provide you with a booking on another flight or compensation for the ticket value and other expenses.
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