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Korean Air cancellation policy

Sudden changes in travel plans are part of the process. It may require you to cancel your Korean Air ticket completely. However, what about the ticket amount? Using Korean Air cancellation policy, you can secure your ticket value. The policy explains when you can cancel a flight ticket for partial or full refund. Once you satisfy the necessary terms and conditions, the airline will either provide you refund or travel credit to use for future travel.

It is not always you who cancel the flight. Sometimes airline also cancel the flight for avoidable and unavoidable reasons. Therefore, the cancellation policy of Korean Air can differ for those circumstances. So, it is important to understand everything about the airline cancellation rule in advance. Reading carefully the below article will provide you all you should know.

Can I cancel a Korean Air flight?

Yes. You can easily cancel a Korean Air flight and get a full refund. However, you have to complete the cancellation process in 24 hours of ticket reservation. Also, make sure that seven days should be there for flight departure. It is applicable on all fare types.

However, if you cancel Korean Air flight after 24 hours from reservation, then you have to pay a cancellation fee.

Korean Air will provide refund to your origin source of payment when you cancel it in 24 hours of reservations for all fare types.

However, you will get only travel credits when you cancel a Korean Air non refundable ticket after 24 hours of reservation. That too after deduction of cancellation charges.

What is Korean Air 24 Hour Cancellation Policy?

Korean Air understands passengers sudden need to cancel their flight. Therefore, the airline has come up with 24 hour cancellation rule that gives them flexibility to cancel flight ticket for full refund. According to this rule, Korean Air provides you full refund for cancelling ticket in 24 hour of making the reservation and seven days before departure.

The above rule includes all fare types which are purchased directly though Korean Air website. Beside that, it is applicable on the following only.

  • When you are traveling to and from the U.S
  • When you have an international flight from Korea.

Note: Group flight tickets can not avail benefits of korean Air 24 hour cancellation rule.

Does Korean Air Allow Cancellation for Award Ticket?

Yes. Korean Air allows cancellation for award ticket. However, you have to go through the Korean Air award ticket cancellation policy before that.

  • Korean Air return the entire award ticket value if you cancel it in 24 hours of reservation. 
  • The rules applies to domestic and international flight both.
  • In other case the cancellation rule for Korean Air award ticket can vary for domestic and international flight. 

Domestic Award Flight

  • Korean Air offers refund after deducting 500 miles when you cancel the ticket before expiry.
  • However, same ticket may attract 3000 miles as cancellation fee for revoking it after expiry date.

Cancellation Timing

Refundable Amount

Before Award Ticket Expiry

Entire amount after deducting 500 miles

After Award Ticket Expiry

Entire amount on deduction of 3000 miles

Note: Korean Air charges the refund fee along with cancellation charges.

International Award Flight

  • Korean Air provides the full refund when you cancel an international award ticket above 90 days before flight.
  • However, you will lose 3000 miles when you cancel within 90 days prior to flight.
  • Beside that, if you ask for refund after award ticket expiry, 10000 miles is payable.

Cancellation Timing

Refundable Amount

More than 90 days before departure 

Entire amount 

Within in 90 days before flight and award ticket expiry

Entire amount on deduction of 3000 miles

After award ticket expiry

Entire ticket value after deduction of 10000 miles 

Korean Air Cancellation Policy - Important Highlights

Want to cancel your ticket booked with Korean Air? You should have clarity on following cancellation rules:

Same Day Flight Cancellation 

Korean Air allows same-day flight cancellation in the following circumstances:

  • When flight departure is from Korea
  • When you are traveling within Korea.
  • Purchased tickets from the Korean Air website, branch office, or service center.
  • Further, the airline gives you full refund when you cancel it same day you purchased it.

Cancel Flight Korean Air for Full Refund

Passengers can expect full refund in the following circumstances:

  • When they cancel their ticket more than 90 days before flight departing from Korea.
  • Similarly, when Korean Air revoked the flight.
  • Passengers revoked an international flight departing from Korea, to or from U.S in 24 hours of reservation and seven days prior to flight. 
  • Further, when passengers cancel their tickets the same day, they purchase them through the Korean Air website. 

No Show Policy 

Korean Air cancel flight when you do not finish the check in before the flight departure and nor show up at the airport.

Domestic Flight Cancellation Rule

  • Passengers may need to pay a cancellation charge for canceling domestic flights with Korean Air. 
  • However, you may not need to pay it for Flex fares. 

International Flight Cancellation Rule

  • Korean Air charges a cancellation fee for revoking Economy Saver / Economy Standard / Prestige Class Standard fares.
  • However, it may not charge a cancellation fee for Economy Flex / Prestige Class Flex / First Class Fares.

How to Cancel Flight with Korean Air Online?

You can easily cancel your ticket with Korean Air through its website or mobile app. However, be ready to pay the charges wherever applicable. Further, to know the cancellation process, check out the information below:

  • Visit Korean Air website or mobile app.
  • Login to your account using PNR and surname.
  • Further, go to “Manage Booking” section.
  • Then, choose a trip for which you need cancellation.
  • Click on “Cancel Flight” button.
  • Mention the reason for cancellation if you want to.
  • Then, pay the cancellation charges if applicable.
  • Further, you will receive the confirmation from Korean Air.

Please note that you can also call Korean Air customer service at 1588-2001 or 02-2656-2001. Further, a representative will help you revoke the flight online.

Does Korean Air Charge a Fee for Canceling Flight Ticket?

Yes. Korean Air asks for a refund fee for revoking an air ticket. The Korean Air cancellation refund fee can differ with the fare type, flight type, distance and cancellation timing. For Example, check out the refund penalties when you have an Economy fare.

Short Distance International Flight

Date of cancellation and refund request 

Flex Fares

Standard Fares

Saver Fares

Above 91 days

NA 

NA

NA

61 TO 90 Days

KRW 30,000

KRW 30,000

KRW 60,000

15 to 60 days 

KRW 50,000

KRW 70,000

KRW 140,000

4 to 14 days

KRW 60,000

KRW 90,000

KRW 180,000

Within 3 days

KRW 80,000

KRW 110,000

KRW 220,000

Long Distance International Flight

Date of cancellation and refund request 

Flex Fares

Standard Fares

Saver Fares

Above 91 days

NA 

NA

NA

61 TO 90 Days

KRW 30,000

KRW 30,000

NA

15 to 60 days 

KRW 150,000

KRW 200,000

NA

4 to 14 days

KRW 180,000

KRW 240,000

NA

Within 3 days

KRW 230,000

KRW 300,000

NA

Domestic Flight Cancellation Fee

You have to pay a cancellation charge irrespective of when you have canceled your flight and asked for a refund.

Fare Class

Cancellation Charges

Prestige

KRW 3,000

Regular Fare

KRW 3,000

Discount Fare

KRW 5,000

Special Fare

KRW 7,000

Korean Air Flight Cancellation Refund Policy

Korean Air has a flexible refund policy which includes the following:

  • Korean Air provides full refund for cancelling ticket in 24 hours of reservation and seven days before flight.
  • After the 24-hour window, the airline may deduct a cancellation fee except when you have flex fares. 
  • Similarly, you can request for refund till 30 days prior to air ticket expiry date which is usually one year from the ticket issued.
  • Further, the airline may issue the refund for unused portion of the ticket.
  • Also, Korean Air also charges a service charge of $30 for processing each refund.
  • Similarly, you have to contact travel agency if you purchased ticket from them.
  • Refund rules may vary based on whether you are flying to Korea or from Korea.

Conclusion

Korean Air is working on its cancellation rules to make them more flexible for its passengers. Therefore, you should follow the above Korean Air cancellation policy whenever you have to revoke an air ticket. You may have to bear a cancellation and refund service charge except in some circumstances. Therefore, go through the information for more clarity. Contact Korean Air representative if nothing works out.

Frequently Asked Questions - FAQs

Is It Possible to Revoke a Korean Air Flight?

Yes. You can easily revoke a Korean Air flight for a full or partial refund based on ticket terms.

Does Korean Air Has 24 Hour Cancellation Policy?

Yes. Korean Air does have a 24 hour cancellation rule that allow revoking a flight in 24 hours of making the reservation and seven days prior to flight.

Will I Get a Refund When I Cancel a Korean Air Ticket?

Yes. You will receive full or partial refund based on when you cancel a Korean Air ticket and terms and conditions of fare you purchase.

Does Korean Air Ask for a Fee for Cancelling a Flight Ticket?

Yes. You may need to pay the charges for canceling Economy Saver, Economy Standard, and Prestige standard fares.

When Can I Cancel a Korean Air Ticket Without Charges?

You can cancel it for free till 24 hours from reservation and seven days before departure.do check out the airline policies on its website as well.
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