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aeromexico name change policy

Committing mistakes in names while booking a ticket on Aeromexico is not a rare thing. We often make errors and the airline understands this. Therefore, Aeromexico name change is an easy process that helps you make the modification in simple steps. As per laws and regulations one can not board the flight with incorrect name. The gate authority can stop you from boarding the flight.

Therefore, it is important that your name on the ticket should match with name on photo ID before you catch Aeromexico flight. So, the below article will help you understand everything about the name change process on Aeromexico.

Can You Change a Name on an Aeromexico Ticket?

Yes. Aeromexico allows you to make minor modifications to flight tickets. For major name changes, you have to contact the Aeromexico customer service. Also, you are necessarily required to provide the documents when marriage, divorce, or adoption is the reason behind Aeromexico change name on ticket. However, if you are still thinking about how to change passenger name on Aeromexico, then further information in this article will help you. 

Aeromexico Name Change Policy - Important Rules

To make modifications to the name on Aeromexico flight ticket is very easy. However, before that, you have to consider the Aeromexico name change policy. So, if you want to learn about those rules, then check out the points below:

  • Aeromexico allows minor name corrections to its passengers as per the airline rule. 
  • Further, the airline allows minor name changes like spelling error, adding or removing surname etc for free of cost. However, you have to submit an official ID. 
  • If you modify name after marriage or divorce, Aeromexico may require you to submit the legal documents in support. 
  • Beside that, Aeromexico does not allow you to transfer your ticket to another passengers. In that case, you have to cancel the ticket and rebook a new one. 
  • If you make changes to a domestic flight, then Aeromexico allows it till three hours prior to flight. This facility is not available for Brazil POS tickets purchased with travel voucher or EMD compensation.
  • Similarly, if you make changes to international flights, then Aeromexico allows it till 15 days left for flight departure. It is not possible for Brazil POS tickets to be paid via travel voucher or EMD. 
  • Aeromexico offers you online and offline method to make the modification to the name. 
  • The airline does not allow changes to the flight date, time, or destination. 

Please note that you can connect with Aeromexico customer service at 1-800-237-6639 to learn more about the above policies.

How to Change Name on Aeromexico Ticket?

Aeromexico allows make modification to name using online or offline method. Therefore, learn about those method in details below. 

Aeromexico Name Change Online Process

  • Visit Aeromexico website.
  • Enter the login details, PNR, and surname.
  • Go to “My Trips” section. 
  • Then, select the itinerary for which you need a name correction.
  • Click on “Change name” right below the booking.
  • Similarly, enter the new name correctly.
  • Provide the supporting documents such as legal statement, marriage certificate, divorce statement, etc.
  • Then, pay a fee for the name correction if applicable.
  • Finally, get the confirmation mail along with updated e-ticket.

Aeromexico Name Change Online Process

Modify Name through Aeromexico Customer Service

Aeromexico also has a dedicated customer service that deals with the name correction issues of the passengers. Therefore, you can connect Aeromexico experts at 1-800-237-6639. Further, request the person to change the name on your Aeromexico ticket. Proceed with the payment process and get the confirmation email. 

Through Aeromexico Ticket Office

Aeromexico also facilitates the name change process through Aeromexico ticket office. 

  • Go to the Aeromexico ticket counter to reach the airport.
  • Then, go ask the representative for name correction. 
  • Provide him with the necessary documents.
  • Make pay the name change fee applicable on Aeromexico. 
  • Lastly, receive the email from the airline, including your updated ticket.

Types of Name Corrections on Aeromexico 

You may be required to modify the name on your Aeromexico flight ticket for various reasons. However, some of them are common. Those common reasons include the following:

Name Correction Due to Marriage or Divorce

Aeromexico allows you name correction because of marriage or divorce. However, you have to submit the marriage certificate or divorce statement to correct the name on reservation. Therefore, apply for Aeromexico name change online or by calling the airline customer service. 

Spelling Error

Aeromexico allows you to correct spelling mistakes in your ticket to some extent. Beyond that, you may need to pay the name correction charges. If you make the name changes within 24 hours of the reservation, then there may be no fee. 

Inverted Name on Ticket

Have you entered the first name as last name and vice versa. Aeromexico allows you to correct it till three hours left for departure. Therefore, you can request for name change on flight ticket but can not make modification to flight date, time or destination.

What Are The Documents Required for Name Correction on Aeromexico?

Aeromexico can ask for necessary documents when you have to make corrections to your name. It depends on what type of name correction one needs. Therefore, check out the list of documents that one may require.

  • Legal photo ID
  • Marriage Certificate
  • Divorce Statement
  • Passport
  • Legal notice
  • Adoption Statement

Documents Required for Name Correction

Do I Need to Pay a Name Change Fee on Aeromexico?

Yes. You have to pay an Aeromexico name change fee that depends on the flight distance and destination. Accordingly, you have to pay the below name correction charges:

Destination

Name Change Fee

Japan

$160

Spain, Italy, UK 

$160

Argentina, Chile

$110

Korea

$160

Brazil

$110

Canada

$110

USA

$110

Domestic(Mexico)

$1200MXN

Colombia, Ecuador, Peru

$110

France, Netherlands

$160

Note: The above charges can differ with the Aeromexico policies. Therefore, do not forget to check out the updated charges on the Aeromexico website. 

Conclusion 

Name correction can be required even due to a minor mistake. However, the right knowledge can help them secure their ticket amount. Therefore, you must have an understanding of Aeromexico name change process from the above article. Aeromexico does not charge a fee for minor mistakes. However, you must have to pay for major changes. Overall, you can easily make the name correction, but you should avoid such inconvenience. Lastly, contact Aeromexico customer service if any doubt is still left.

Frequently Asked Questions - FAQs

How do I change my Aeromexico ticket name?

You can correct your name by visiting “My Trips” section on the website.

Can I transfer an Aeromexico ticket to another passenger?

No. Aeromexico does not allow transfer of ticket to another passenger. Therefore, only the person on whom name ticket is purchased can board the flight.

Does Aeromexico charge for name correction from its passengers?

Yes. Aeromexico does charge a name correction fee from passengers. The fee depend on flight destination and distance.
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